FAQs

WHEN WILL MY ORDER SHIP?

Your order will typically ship in 2 - 3 business days after it is placed.  All customers receive tracking information as soon as their order ships and we have great customers services rep waiting to help you where/when needed.  You can reach us at [email protected]

Please allow 5 to 12 business days for shipments to the U.S. and Canada, and 10 to 20 business days for international shipping.

Actual delivery times vary depend on your location and the shipping provider's logistics, but shipments often arrive faster than expected.

 

WHAT IS YOUR RETURN POLICY?

We are committed to not only producing some of the best, highest quality art, but also ensuring our customers are 100% happy with their purchase. We stand by our products and offer a 100% customer satisfaction guarantee. You can simply return any product that doesn't meet your satisfaction to us for a refund as long as it's in new and undamaged condition. For information on returns, please see our Return Policy.

 

CAN YOU CUSTOM PRINT MY OWN IMAGES?

Artbotic offers a variety customer printing options across all mediums. Please email us at [email protected] and check our Custom Printing Page for more info.

 

DO YOU OFFER WHOLESALE/BULK PRICING?

Artbotic offers wholesale pricing on a very limited basis. Please email us at [email protected] if you are interested in buying 10+ pieces.

 

WHO DO I CONTACT FOR PRESS INQUIRIES?

Please email [email protected] for all press inquiries.

 

WHAT CARRIER DO YOUR ORDERS SHIP?

All U.S. orders are shipped via FedEx, UPS and/or USPS.

 

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept Visa, Mastercard, American Express, Paypal and Amazon Payments.  We plan to accept digital currencies (e.g., Bitcoin, Ethereum, etc.) in the near future.

 

QUESTION NOT ANSWERED?  PLEASE ASK US AT [email protected]